Dear Hotel Manager,
Do you know that your best employee is probably thinking about leaving?
Stay with me; let me explain.
Your staff of the year is actually about to leave.
Not because of the salary.
Not because of the workload.
Not necessarily because of your competitor.
But because nobody has noticed them in a while.
Over the years in this industry, I’ve noticed something interesting.
The employees who leave first are not always the weakest.
Sometimes they are the strongest.
The weakest employees complain loudly.
The strongest employees quietly update their CVs.
Then one day, boom!!! They resign.
And everyone is shocked.
“What happened?”
The better question is…
When was the last time we checked in on them?
I’m talking about the employee who arrives early.
Solves problems.
Covers shifts without complaints.
Handles difficult guests.
Protects your standards when nobody is watching.
That employee.
The one you depend on the most.
The one you assume will always be there.
The one who rarely asks for help.
The one who keeps the operation moving. Feedback matters. Recognition is so important.
The best employees rarely leave suddenly.
The signs were there.
We just didn’t see them.
What are some signs you’ve noticed before a high-performing employee decides to leave?
